Your privacy matters to us.
LaundryChacha ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how LaundryChacha collects, uses, and protects customer information when you use our website, contact us, book services, or interact with us through phone, WhatsApp, email, or other channels.
1. Information We Collect
We may collect your name, phone number, email address, service location, pickup and delivery details, order preferences, and communication history when you contact LaundryChacha or book a service.
2. How We Use Your Information
We use your information to schedule pickups, process laundry and dry cleaning orders, provide delivery updates, respond to inquiries, improve our services, and share relevant service or promotional communication.
3. WhatsApp, Phone, and Email Communication
By contacting LaundryChacha, you agree that we may communicate with you through phone calls, WhatsApp messages, SMS, or email for service-related updates, booking confirmation, support, and follow-ups.
4. Information Sharing
We do not sell your personal information. We may share necessary information with team members, delivery partners, or service providers only when required to complete your order or operate our business.
5. Data Security
We take reasonable steps to protect your information from unauthorized access, misuse, or disclosure. However, no digital communication or storage system can be guaranteed to be fully secure.
6. Cookies and Analytics
Our website may use cookies and analytics tools to understand visitor behavior, improve user experience, and measure website performance. You may disable cookies through your browser settings.
7. Your Rights
You may request correction or removal of your personal information by contacting LaundryChacha. Some information may be retained where required for service records, business operations, or legal compliance.
8. Updates to This Policy
We may update this Privacy Policy from time to time. Updated versions will be posted on this page with the latest revision date.
9. Contact Us
For privacy-related questions, contact LaundryChacha at hello@laundrychacha.com or call +91 99195 77566.
Last updated: 30 June 2026. Subject to Sitapur jurisdiction.